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Associate Customer Content Specialist

Overview:
Position: Associate Customer Content Specialist at PR Newswire Association, LLC
Location: Beltsville, Maryland
Time: 9:15 am - 6:15 pm (EST)
Responsibilities:
As an Associate Customer Content Specialist based out of our Beltsville bureau, you will set the foundation for a long and prosperous career with the global leader in news and information distribution for press releases. One of your main responsibilities will be to proofread press releases written by our clients for delivery to the media. You will not be writing pieces from scratch, but you will need a strong grasp of syntax, punctuation, and the English language in general to be a success at this job. Your razor-sharp attention to detail will be a prerequisite, as you edit, format, and handle various client requests, and other news content (e.g., photos, video). Your ability to think on your feet and prioritize tasks will serve you well in this fast-paced, deadline-driven environment. Your strong computer skills will enable you to quickly learn our internal system. Our dynamic environment will keep you on your toes, so a flexible attitude and a strong customer-service approach will be needed. As the face (or voice) to the client, your outstanding communication skills and ability to grasp our clients' needs will allow you to build long-lasting relationships and establish a professional rapport while quickly meeting customer demands. Key to continuing PR Newswire's reputation for providing excellent customer service, your consultative approach will be essential as you answer clients' questions and proactively recommend our solutions to engage their audience.
Minimum Qualifications:
Must have excellent customer service skills, along with proofreading, communication, and keyboarding skills.
Bachelor's Degree required.
B.A. in Communications, Journalism, English or related field a plus.
Ability to handle multiple tasks in a fast-paced, deadline-driven environment and capable of working in a Windows environment.
Microsoft Excel, Word and Web applications -- will ensure you hit the ground running. € Must be flexible with schedule, with some OT and holiday coverage required.
Must excel under pressure.
About PR Newswire & Cision:
PR Newswire, a Cision company, is the premier global provider of multimedia platforms and distribution that marketers, corporate communicators, sustainability officers, public affairs and investor relations officers leverage to engage key audiences. Having pioneered the commercial news distribution industry over 60 years ago, PR Newswire today provides end-to-end solutions to produce, optimize and target content -- and then distribute and measure results. Combining the world's largest multi-channel, multi-cultural content distribution and optimization network with comprehensive workflow tools and platforms, PR Newswire powers the stories of organizations around the world. PR Newswire serves tens of thousands of clients from offices in the Americas, Europe, Middle East, Africa and Asia-Pacific regions.
Cision is a leading media communication technology and analytics company that enables marketers and communicators to effectively manage their earned media programs in coordination with paid and owned channels to drive business impact.
EEO/AA employer M/F/D/V, 41 CFR 60€“1.4

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