Mortgage Operations Manager

NVR has been helping families build their happily ever after since 1948. As a Top 5 US homebuilder, we're committed to quality and to our customers and we take pride in the nearly 400,000 new homes we have sold and built across the country. Working in the homebuilding industry is tangible and rewarding, but not every job at NVR requires a hard hat. We don't just sell and build new homes; we also manage teams, acquire land, manufacture materials, provide mortgages to our customers, and provide corporate support to NVR's multi-billion dollar business operations.
As an Operations Manager for NVR Mortgage, you'll be responsible for the daily operations of the mortgage office staff and maintaining an efficient workflow for the branch's loan pipeline. Your experience running a mortgage office will be an asset to you as you provide compliance training and manage your team's industry knowledge, and will help you to identify talented personnel during the interview process.
Primary Responsibilities
Manage the annual business plan and strategize to accomplish branch objectives and desired metrics.
Ensure all loan files meet corporate and regulatory policies and procedures.
Monitor loan pipeline and implement control functions to manage loans in process.
Provide weekly status communications to sales team and homebuilding division offices.
Serve as liaison between NVR Settlement Services and outside closing agencies to manage branch closing schedule.
Work with Branch Manager to monitor brokered loan services and ensure branch service standards are met.
Maintain accounting controls for all fees due, collected, or deposited within the branch.
3+ years of office management experience in a mortgage environment
Attention to detail and organization
Demonstrated problem solving and customer service skills
Excellent oral and written communication skills
Strong working knowledge of FNMA, FHA, VA and State housing loans
Ability to meet any applicable state licensing requirements
Life at NVR
At NVR, your desire to excel is matched by our commitment to your success and we'll give you the tools and industry knowledge you need. Our management team is tenured and talented, nearly 80% of them promoted from within, so you'll find mentors who can share their knowledge, provide career guidance and encourage your success.
NVR also offers benefits among the best in the industry that reflect the strong commitment we have to all of our employees.
Competitive Compensation
Home Purchase Discount
Mortgage and Settlement Services Discounts
Comprehensive Health, Life and Disability Insurance
401(k) (Full-time employees are eligible to contribute immediately)
Employee Stock Ownership Program
Vacation and Holidays
In addition to the traditional benefits, we offer all our employees stock ownership through a profit sharing trust as part of our retirement savings package. NVR has had the highest Earnings Per Share growth rate in the homebuilding industry for the past 10 years, so as we grow financially, so do you.
We are an Equal Opportunity Employer.
Drug Testing and Credit Check are required.
Applicants must be legally entitled to work in the United States, as NVR does not provide visa sponsorships.
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